HAMWAY TECHNOLOGIES

Sign In  |  Join Now  |  Inquiry Cart  |  Track Order  
HOME  |  ABOUT US  |  NEWS  |  PRODUCTS  |  SUPPORT  |  FEEDBACK  |  CONTACT US
   
We provide Quality & Satisfaction!
 
You're here  |  Home > Technical Support
RE :  Trouble shooting guide
1.Does not print out at all or does not print out all colors
This can happen when dried ink clogs the nozzle. Gently blot the print head with a damp and lint-free towel to clean away the clogged ink. If the cartridge still won't print, soak the nozzle area (bottom of the cartridge) in warm water for several minutes. To do this, place the cartridge in a white Styrofoam cup (Styrofoam is soft and will not damage the cartridge nozzle) and fill with water until the cartridge is halfway submerged. If the cartridge still does not print, leave the cartridge in the cup of water overnight and try again.
If the cartridge contains foam after refilling, it may take a few minutes for the ink to settle. Place the cartridge in its cradle, wait 15-20 minutes, and try gain. If the printer still does not work, your cartridge may be damaged and needs to be replaced.
2.White streak 
If the streaking is irregular, use the recommendations for a clogged nozzle. However, if the streak is a regular one, the printer head on your cartridge is damaged and you will need to replace the cartridge.
3.When printer does not recognize the cartridge
 
This happens when the contact point of printer head got or ink around. Spot the wet area with lint-free cloth or paper and reset into the cradle. Even though you cleaned the area you have the same problem, you have to replace the cartridge.
Views 2006 Back
All brands, names, trademarks and servicemarks are the property of their respective owners.

© 2024  
  Term of Use  |  Privacy Policy
苏ICP备12070828号  苏公网安备 32080202000156号